I found it, I guess I should have looked at the FAQ's first.
6. Hey, I didn't get a chance to pick my seats.
Because of the way the AliceInChains.com Store is set up, seats are assigned after a ticket sale has closed. If you've purchased assigned seats from us, you should expect to receive an email detailing your seat assignments in three-to-four weeks. Seats are assigned based on order number so the earlier you buy your tickets in the presale, the better your seats are.